Shipping policy

Last Updated: July 2026

Thank you for shopping with Earthy Rest. We are committed to delivering your order safely and as quickly as possible. Please review our Shipping Policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During periods of high order volume, promotional events, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you via the email address provided with your order.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Destinations

We currently ship throughout the United States.

International shipping may be available for select countries. Availability and shipping charges will be displayed during checkout.

If we are unable to ship to your location, you will be notified before your order is processed.

Estimated Delivery Times

After your order has been dispatched, estimated delivery times are:

United States

  • Standard Shipping: 5–8 Business Days

International Orders

  • Estimated Delivery: 7–15 Business Days

Delivery times are estimates only and may vary due to:

  • Carrier delays

  • Weather conditions

  • Customs clearance

  • Public holidays

  • Incorrect shipping information

  • Other circumstances outside our control

Shipping Charges

We offer Free Standard Shipping on all eligible orders within the United States unless otherwise stated during promotional campaigns.

For international orders, shipping charges (if applicable) will be calculated and displayed during checkout before payment is completed.

Customers are responsible for any customs duties, import taxes, or local fees required by their country.

Shipping Partners

To ensure safe and reliable delivery, Earthy Rest works with trusted shipping partners, including:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Other regional delivery partners where applicable

The shipping carrier is selected based on destination, shipping speed, and availability.

Order Tracking

Once your order has shipped, you will receive an email with your tracking number.

You can track your shipment using the tracking link provided in your shipping confirmation email.

Please allow up to 48 hours for tracking information to become available after shipment.

Order Changes & Cancellation

If you need to modify or cancel your order, please contact our Customer Support team as soon as possible.

Orders may only be changed or cancelled before they have been processed for shipment.

Once an order has shipped, it cannot be cancelled and will be subject to our Return & Refund Policy.

Lost, Delayed or Damaged Shipments

If your order is delayed, lost, or arrives damaged, please contact our support team within 7 days of the expected delivery date.

Please include:

  • Order Number

  • Full Name

  • Photos (if applicable)

  • Description of the issue

We will work directly with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

Earthy Rest is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information submitted during checkout.

If your order has not yet shipped, please contact us immediately to request an address update.

Delivery Confirmation

Orders are considered delivered once the shipping carrier confirms delivery to the address provided during checkout.

If you believe your package has been delivered incorrectly, please contact us promptly so we can assist with the carrier investigation.

Shipping Restrictions

Certain products may have shipping restrictions depending on destination, carrier limitations, or local regulations.

If we are unable to fulfill your order, we will notify you and issue a full refund.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

EarthyRest
Email: support@earthyrest.com
Business Address: 381 Evertree Loop, Sanford, Florida 32771
Phone: +1 (407) 710-0280
Business Hours: Monday to Saturday 10 am to 6 pm